Frequently Asked Questions

Q: How Does Web Hosting Work?

A: In order for a website to be live on the internet, it requires hosting. Your site is stored on a computer called a “server”. Our premium hosting plans start at $20 per month.

Q: How Do I Transfer My Website to Your Server?

A: To transfer your site to our server, download all your website files and database from your current host. Login to your cloud spark hosting panel and upload the files either through FTP or file manager. Create and import your old database and you’re done!

If you need assistance, we can transfer your site and do all the techy stuff for you for just $99.

Q: Am I locked into a contract with Cloud Spark?

A: Our plans are month to month with no long term committments. You can cancel anytime for any reason at all.

Q: Do you provide maintenance plans?

A: We provide managed hosting plans starting at $99 monthly.

Q: Do You Offer Migration Services?

A: We do offer migration services to help you smoothly transition to our hosting services! We offer 1 Free site migration with most new accounts. For larger or more complex migrations, there may be cost associated. Our team will be happy to evaluate any potential costs associated with your transfer.

Once a hosting plan has been ordered, a migration can be requested right from our client portal. Click here to submit a request.